Privacy Notice

Who we are

MedBuk+ is operated by AXCEL HEALTHCARE SDN BHD (Registration No. 202001017559 (1373879-U)).

Information we may collect

When you use our website, Health Finder or enquiry forms, we may collect information you choose to provide, such as your name, contact details, company or business information, areas of interest, preferred location and responses you provide through the Health Finder.

We may also collect basic technical and attribution information such as page source, campaign information and website usage information.

How we use your information

We may use this information to respond to your enquiry, provide requested information, understand what users are looking for, improve MedBuk+ services and experiences, and support relevant follow-up.

Health Finder and MyFirst Klinik enquiries

MedBuk+ Health Finder provides general guidance only and does not provide a diagnosis or replace professional medical advice.

Where you request information, consultation or follow-up relating to MyFirst Klinik services, your enquiry may be shared with First Healthcare Group / MyFirst Klinik so their team can contact you and assist with the next step.

Corporate and merchant enquiries

Corporate and merchant enquiries submitted through MedBuk+ may be handled by the MedBuk+ team.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including follow-up, service delivery, business records and applicable legal requirements.

Third-party services

Our website may use service providers that help us operate the website, process enquiries, analyse website performance or provide related technical infrastructure.

Your choices and enquiries

If you have questions about your personal information or this Privacy Notice, contact:

AXCEL HEALTHCARE SDN BHD
Registration No. 202001017559 (1373879-U)